Email

Checking your email

Regzilla offers both POP and IMAP services to its email customers.

Configure your email reading software to use 'mail.regzilla.com' as its Incoming (POP/IMAP) Mail Server. For help configuring your software to check your mail, see our Email Setup document.

Email Accounts and Aliases

Email Aliases are merely forwards. When someone sends email to an Alias, it is automatically delivered to another email address. For example - an alias called sales@domain.com could be forwarded to joe@domain.com. You do not need to configure your email software to read an Email Alias.

Email Accounts are real accounts which can be checked with email software such as Outlook, Netscape, or Eudora.

Virus Filtering

Customers who subscribe to Regzilla's Email service offerings can enable virus filtering on their email accounts to help protect themselves from viruses, trojan horses, and other malicious email.

Virus filters are used when a new email is delivered, checking to see if the new message might contain a virus. If a virus is detected, it is removed, and a message will be sent to you informing you that a virus was detected, and who sent it to you so you can notify them that their computer is infected.

Spam Filtering

Customers who subscribe to Regzilla's Email service offerings can enable spam filtering on their email accounts to filter away the unsolicited, unwanted junk email they get.

Automatic filters are used when a new email is delivered, checking to see if the new message looks like it might be spam. If the system thinks it is spam, it will be marked.

Spam emails can be delivered to a special email folder, or dropped into your Inbox along with your other email. The option you choose depends on what you want to do with your spam.

Since spam is clearly marked, spam that is delivered to your Inbox will be easy to distinguish from normal email. You might want to run your own filters on your email looking for these tags.

Most users will want their spam delivered to a special Spambox where it won't clutter their Inbox. This is the recommended configuration.

Spam filtering is not always 100% successful at recognizing spam. On rare occasions it might not notice a spam email, or it might even mark normal email as spam.

For this reason, you should configure your email reader to check the Spambox as well as your Inbox so that you can make sure you don't miss any important email.

Email that is in your Spambox counts toward your quota since it continues to take up space until it is removed. Regzilla automatically purges email from your Spambox that has been there for more than 14 days. This should allow you to check it occassionally, without worrying about something getting removed too soon. You Inbox is never purged by Regzilla, including any spam that may be delivered there.